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Five Star Documentation

Manuals and guides are available in either:
  • Word 2000 format: If you do not have Word 2000, then download the free Microsoft Word File Viewer. Alternatively they may be viewed with Wordperfect or Wordpad, but there may be some loss in formatting.
  • pdf format.
Reader Software
Microsoft Word File Viewer
Adobe Acrobat Reader

To download a document right click on it and choose Save Target As or left click to open the document immediately.

 Privacy Statement Notice!!
As of January 1st, 2004, all Canadian hotels are required to include their Privacy Statement on registration cards.
Go to www.hotelassociation.ca/news/index.html for details.
Below is a link to a file called H1form. It contains a registration card design which includes a privacy statement.
  1. To download the file RIGHT click on the link H1form and choose Save Target As.
  2. You can download and copy the file to the GJCWIN\DATA directory if you haven't modified the registration card that initially came with Five Star.
  3. You will have to rename the file once copied and remove the .TXT from the end of H1form.
  4. If you have modified your registration card then don't copy this file because it will TOTALLY overwrite your existing design, and there is no "undo" once copied to your system.
  5. If you do use this file you will have to modify the last few lines of it since you are required to include your hotel name, address, phone # and email address on it.
  6. To edit the design go to Hotel Management, Setup, User Defined Letters and Cards.
  7. Choose your design from the list.
  8. Click on Layout and go to the bottom of the list. You will see several lines where you can edit the text with your hotel info.

 Download Documentation - Windows Users Only
H1form (147KB)Dec. 24/03
Room Charge Codes for Destination Marketing Fee (205KB) hotel software documentationDec. 24/03

 Download Documentation - All Users
Windows Trouble Shooting Handbook (68 kb) hotel software documentation Feb. 03/03
Windows New Group Reservation Guide (167 kb) Mar. 17/00
Windows Setup for Gift Certificates (167 kb) Feb. 16/00
Windows Processing Gratuities in Front Office (111 kb) Feb. 16/00
Bell 2000 Phone Bill Analysis (163 kb) Sep. 11/00
Getting the Most from Your Call Accounting (67 kb) hotel software documentation Feb. 20/01
Correcting Payments In POS (217 kb) hotel software documentation May 18/01
Sharer Modification (21 kb) hotel software documentation Jul. 01/01
Kid's Rates (69 kb) hotel software documentation Jul. 01/01
Front Office Reference (2 mb) hotel software documentation Feb. 03/03
Front Office Setup (4.4 mb) hotel software documentation Feb. 03/03
Call Accounting Manual (774 kb) hotel software documentation Feb. 03/03
Back Office Accounting Manual (1.3 mb) hotel software documentation Feb. 03/03
POS Manual (3.8 mb) Feb. 03/03
GST changes for Jan 1 (.15 kb) Dec 22/08

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