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Client Support

Payroll Clients:The current update on our website contains the latest payroll update files for July 1, 2010. Please print the directions and follow them to download and install the latest software.

Norton Anti Virus Users: After recent updates from Symantec, many Five Star clients have reported considerable system slow downs. As a result, they have researched and installed other reputable antivirus software which has alleviated their performance issues.

Ontario's HST Change Both Ontario and BC will be combing the Federal Goods & Services Tax (GST) & Provincial Sales Tax (PST) to create a single Harmonized Sales Tax (HST). Both take effect July 1st, 2010. Click here for necessary changes to your system set up.

 

Getting the most from Five Star Support

Whenever possible contact our support line early in the day (8am-11am EST). Our response time will be very short, and most probably immediate. Later in the day seems to be the most popular time to call Five Star so it takes us longer to get back to you.


Software Downloads
There are no updates currently available.



Documentation
Get Manuals, Troubleshooting Guide, & Lots of Other Helpful Documents Online
Here you will find the most current versions of our Troubleshooting Manual, additions to the Reference Manual, and the complete demo so that you can view it offline at your leisure.   More...
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