. IT'S HERE! The Internet Reservationsprogram has received a full makeover. CLICK TO TRY IT!Five Star Hotel Systems

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The complete suite of hotel software includes:

Hotel, Resort and Inn Management Software

News:

Dec 2011Updated tax tables for 2012. Download the latest update on the Customer Support page.Feb 2011It's here! The Internet reservations program has received a full makeover to keep it in step with the times. In addition to more than 10 new features, we have revised the look to make it fit with the way people use computers today. Now it takes a quantum leap forward in helping you bring more business in from the Internet.Dec 2010Big Improvements on the Blocked Rooms screen. Now there is a weekly view in the F6 Rooms Booked screen, in addition to the existing monthly view. From the weekly view you can see the names of the guests on the grid.Jan 2010There is now a Gift Card feature in Five Star. It allows you to sell the cards, and track their serial numbers. Front Office and Point of Sale both allow you to use the cards as a method of payment, and the balance of the card is tracked. If a card is used for payment and its balance is depleted the system controls the use of the card.Jan 2010Your property on every GDS and Web portal. 100% Internet exposure. This option comes free when you purchase the Internet Reservations module.August 2009We have added an automatic interface to Expedia. This feature is part of the Internet Reservations program.
- Hotel and Front Office Management software (the core program); - Fully integrated, real time Internet Reservations - Fully integrated Banquet & Catering - Fully integrated Back Office including General Ledger, Accounts Receivable and Accounts Payable - Fully integrated dining room or gift shop touch screen Point of Sale - Fully integrated Call Accounting - Interfaces for most POS, telephone, movie, card lock, etc.
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Five Star Hotel Software Corporation develops, sells, installs, teaches and supports its unique suite of fully integrated hotel software and resort software. Since 1994 we have been continuously focused on our clients’ needs and their feedback, resulting in hotel software that is simple for you to learn and use, extremely reliable, and very cost effective due to its low support requirements.

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Products

Five Star Software
Lite Five Star
Full Five Star

Five Star Software

Five Star Hotel Software Corp offers two suites of programs, Full Five Star and Five Star Lite.

If you have over 44 rooms our Full Five Star program is designed for you, or if you have under 44 rooms offering high service such as a resort or specialty inn the Full Five Star is also for you. Both Lite and Full integrate with all of the additional modules offered by Five Star.

If you have under 44 rooms with standard or limited services Five Star Lite is for you. Both Full Five Star and Five Star Lite handle

Reservations;

Room availability;

guest history;

Check in / walk in;

Registration cards;

Check out;

Guest transactions & folios;

Housekeeping;

Corporate billing;

E-mail confirmations and reports;

Occupancy forecasting;

And all reporting you need to manage your business.

The Full version of Five Star offers the following features, not offered by Five Star Lite:

Groups management;

Package plans;

Guest preferences;

Travel agents;

Yield management;

Market source analysis;

And Report generators.

Lite Five Star

Five Star Lite is specifically designed for smaller properties up to 44 rooms. It handles reservations, room availability, guest history, check in, check out, guest transactions and all reporting you need to manage your business.

All this for just $795!

It shares all the features the full versions Five Star offers, but we took out the features big properties need, leaving you with just the features you need, for the price you want. A tried, tested and true program, simplified.

Here is a complete list of the features offered by Five Star Lite. Compare these features to

other systems and suddenly Five Star clearly becomes your best value choice. No where

else can you get a system rich in features you can really use, at a price you really want!

All of the versions of Five Star share the following features.

- Overall

- New Users - Learning

- Hotel Setup

- Reservations

- Guest Check-in/Check-out

- Hotel Room Status and Lookups

- Guest Charges

- City Ledger

- Recording Sales in the Restaurant,

Gift Shop, etc.

- Night Audit

- Houskeeping

- History and Marketing

- Built In Reports

- Hot Keys and Tool Bar

Full Five Star

Five Star is your single solution for a fully integrated management system. The complete suite of optional

programs include:

- Front Office

- Internet Reservations

- Banquet & Catering

- Call Accounting

- Point of Sale (for dining room, pro shop, or gift shop)

- Inventory

- Back Office (includes General Ledger, Accounts Payable, Accounts Receivable, Purchase Order)

- Integration to any other system (such as call accounting, phone system, voice mail, point of sale,

cardlock, movies etc.)

In the new millennium, only businesses that choose this type of fully integrated management tool will be the most competitive.

Simple and complete designs for day to day operations including reservations/ availability/guest history, guest check in/registration cards, guest accounting, shared/incidental folios, simple 4 keystroke night audit (takes 10 minutes for 170 rooms), express guest check out, and complete management reporting needed to run your property.

Info

Advanced Features
Reports
Investment Summary
Optional Modules

Advanced Features

The main program, Front Office, offers a comprehensive suite of advanced features including:

- Yield management for automatic rate adjustment to suit market conditions. - Built in easy to use report generators for market analysis on groups, travel agents, corporate, leisure, market segment, advertising effectiveness, and hundreds more reasons. Access to over 150 fields of guest information. - User defined letters and cards. - Store all reports including night audit electronically (saves paper, money, and printer hassles). - Mail merge integration to Word and Word Perfect for super easy guest mail-outs. - Full group management module. - Travel agent commissions. - E-mail confirmations or any report. - Search on any field in the reservation and history file. - Detailed package plans, weekly or monthly rates, with automatic distribution for more accurate revenue reporting. - Unlimited room types, rate types, etc. - Digital photos of rooms & suites for display for guests and new staff. - Auto-blocking and auto-bumping makes room selection much faster. - Auto-juggler evaluates room combinations and increases the yield of the property automatically by setting back to back reservations and freeing other rooms for longer stays. - Security System - Powerful and easy to use security system makes software features invisible for users who don't have access to them, and can ease learning fears by making the system appear to have fewer features for the new user. You can restrict access on a feature by feature basis, lock financial statements, lock payroll and more.
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Reports

All reports may be printed, instantly displayed, emailed,

or sent to Lotus, Excel, ASCII, Word, and PDF.

- End of Shift Report- House Status Report- Expected Arrivals- Expected Departures- Availability Report- Availability Forecast- Rooms Booked Analysis- End of Day Reservations Log- Guest Ledger and High Balance Report- Total Charges for the Day- Daily Revenue and Stats Report- Direct Bill (Accounts Receivable) Report- Group Reports- In House List- Today's Room Inventory- Guest Charges Report- Housekeeping Reports- Maintenance Report- Lost and Found Report- Post Room Charges- General Ledger Postings- Travel Agent Commissions- Occupancy Forecast- Deposit Report

Investment Summary
No Frame

Optional Modules
No Frame

Customer Support

Enhancements
Documention
Manuals
Update

Enhancements

Recent Enhancements:

4.778 Guest Surveys by email (part 2)4.777 Guest Surveys by email (part 1)4.776 Report writer conditions function4.775 Date Entry Enhancement4.774 Post Departure Thank You Emails4.773 Pre Arrival Reminder Emails4.772 Night Audit Auto Emails4.771 Mass Emailouts4.770 Word Merge Letters4.769 Repeat Guest Information4.768 New Wide Folio Look4.767 Guest History Resolution4.766 Yes Pay/Chase Paymentech Credit Card Integration Interface4.765 IHotelier Interface4.764 Expedia Interface Improvements4.763 Night Audit Improvements4.762 Limited Ability to create Corporate Codes4.761 Store Credit Card #'s in history of up to 99 nights4.760 Bedrooms added to Catering Event Order4.759 Property Improvement Plan Report4.758 Payroll T4's can only Print 2 Copies4.757 Email address for payroll employees4.756 Accounting for room rate discounts4.755 Housekeeping report summary stats4.754 Housekeeping report new information4.753 Hand scanner interface for timekeeper4.752 Payroll Tax Tables for 20114.751 Internet res. - group booking dates4.750 Internet res. - hold back rooms4.749 Internet res. - room type selection4.748 Internet res. - remembers guest inf4.747 Internet res. - promo code feature4.746 Hotel - room type sequence4.745 Internet res. - room type sequence4.744 Internet res. - detailed amenities4.743 Internet res. - get more reservation
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POS_correcting_payment_errors.pdf

destination_marketing_fee.pdf

Manuals

addendum_to_call_acctg_manual.pdf

Banquet and Catering.pdf

TimeKeeper.pdf

fo_setup.pdf

Credit CArd Integration.pdf

Internet Reservations.pdf

Update

About Us

Five Star Hotel Systems is a Canadian company with dealers throughout North America offering you the most comprehensive suite of Windows based software for hotels. Over 550 properties have chosen the Five Star System, making it the number one selling system in its market. The company has been in operation since 1994, and its owners have been developing and teaching hotel software since 1983. Today there are over 550 installations throughout North America.

The success of the company is due to the quality of the product, and to the experience offered to you in implementing your system:

Gary Jonas is considered to be amongst the TOP THREE programmers in the North American hospitality industry by industry experts. Our programming team has been writing hotel software since 1983, and have the experience of over 1000 hotels.

Five Star is the only company with the programming power to offer a complete suite of fully integrated programs, since we co write other modules with Gary Jonas Computing, who have an additional 2500 installations in the Construction and Country Club markets.

Manuals, documentation, training plans and support are designed with over 20 years experience implementing more than 1000 systems and training more than 6000 people.

This combination has resulted in over 94% of Five Star users expressing complete satisfaction in surveys taken since 1997. And Five Star is priced smart - to be your best software value, so your decision is easy.

Excellent software, excellent support, excellent training, excellent user references, and excellent price make Five Star the one you should look at!

Links

Toronto and Vancouver Offices
Dealer Opportunities

Toronto and Vancouver Offices

Contact Us

For information about our products or our company...

Five Star Hotel Systems Corporation - Head Office

Contact our Toronto office for inquiries from Newfoundland, Nova Scotia, New Brunswick, Ontario, and the eastern United States.

Toronto

Tel: 800-965-4606

Fax: 800-242-4708

Client Customer Support

Tel: 416-714-2813

Name and Phone Number:

Your Email Address:

Name of Property:

City, Prov/State:

Number of Rooms:

Message:

Five Star Hotel Systems Corporation - Vancouver

Contact our Vancouver Office for inquiries from British Columbia, Alberta, Saskatchewan, and the western United States.

MDB Technologies Inc. - Vancouver

Tel: 647-462-1570

E-Mail mdbforfivestar_shaw.ca

Dealer Opportunities Dealer OpportunitiesFive Star Hotel Systems is looking for individuals interested in running their own sales and training business, throughout the United States. Currently territories available are: - New York/New Jersey/Pennsylvania - Michigan/Ohio/Illinois - California - Florida - Texas - Washington DC area And others Your territory should have about 3000 properties in it and you should live in it. We provide all marketing materials and product, sales lead lists with names, addresses and phone numbers, and fax lists. We do your marketing coverage like trade show support, magazine ads, fax ad campaigns, direct mail campaigns and web site. Your clients would use our 24 hour hotline for support and you would not need to provide after hours or hotline service. We prefer an individual not a company, so that you can be completely focused on this superior income generator. If you have something else in mind that would make more money you should do it and dont call us. Otherwise, forget the low return stuff and go right for the real payday Five Star (as your sales progress you will likely need staff to do your training). You should have a very strong interest in learning the sales process thoroughly. You must be prepared to make at least 20 new calls every day, and do on-site or web demos. If you dont want to make calls, dont call us, try a job with our competition! Cold calling is still the most effective way to be one of the vendors who is always there when someone is ready to make a decision, and to be the one that gets the order. In other words your coverage is better and your closing rate is better. You would work directly with Peter Abel of Five Star. Peter has sold more than 50 systems per year every year for the past 10 years and has been trained by one of the most prolific salesmen and sales managers in Canadian software history. Peter will provide you with very comprehensive and effective guidance in: Electronic prospect address, phone and fax lists fast and easily. Contact management. Cold calling & follow-up. Campaigns like fax ads & direct mail. Demonstration & general sales techniques. Beating competition through professional sales skills. Closing. Learning the skills that go well beyond the seminars and books and street smarts can easily put you in the over $100,000 income category and if you are good, you can make over $300,000. You should start with enough money to survive the first 3 months, or have a spouse with an income. If you are ready to take your life to the next level call Peter Abel right now at 1-800-965-4606.
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